Student feedback platform
A university asked me for a way to collect feedback from students, to replace its old survey software. It runs annual surveys and short pulse surveys for each module. Nobody can trace an answer back to the student who gave it. It is in testing.
Who it is for
A university, which commissioned it.
What they had before
The university collected student feedback with Evasys, an old survey product. It could not give a student a direct link to a survey, and it did not connect to the university's other systems.
The people
The students who give feedback, and the staff and student reps who read it. I did research with students and staff before I designed anything.
What I built
A way to collect feedback from students. It runs the annual surveys, and short pulse surveys for each module.
Nobody can trace an answer back to the student who gave it. That is not a promise in a policy. The system is made so that the link does not exist.
Some features use AI. When a student writes something worrying, it is picked up straight away. The common themes in the answers are gathered together for staff and student reps.
The AI features are built so that the AI provider can be swapped for another.
Where it is now
It is in testing.
What I did here
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Web apps and booking systems
Bespoke web apps and booking systems for schools, charities and small businesses. Designed with the people who will use them, then built and run by me.
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Accessibility and user research
Accessible websites and user research from a designer with a doctorate in how people use software. I find out what your people need, then build it.
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Research and data analysis
Survey design, research and data analysis, including large amounts of data. You get findings in plain English that you can act on, not a spreadsheet.
For IT people
Commissioned by a university, designed from research with students and staff. In testing.
- Replaces Evasys, which had no direct links to surveys and no integration with other systems.
- Annual surveys and module pulse surveys.
- Next.js and TypeScript on Vercel, with Postgres on Neon and Prisma.
- Anonymity is enforced by the schema: a response cannot be joined to the student who wrote it.
- LLM features flag concerning sentiment immediately and aggregate common themes for staff and reps. They sit behind a swappable provider interface.
- In testing.
Tell me what you need
A few lines about the project is enough. I read every message myself. I meet people face to face within about 30 miles of Portsmouth, and work with organisations anywhere in the UK.
Or email hello@passionfruit.design, or call or WhatsApp 07385 509278.